Infoman - CRM

CRM-ERP App Integration Efforts On Track, Sage Says

Rick Whiting — Wed, 14 May 2008 04:00:00 GMT

Sage Software is taking steps to transform its disparate, sometimes overlapping applications into a more integrated product line.

Sage executives, speaking at the company's annual Insights '08 partner conference outside Washington D.C. on Tuesday, said they are making good on their promise to enhance and integrate the vendor's CRM applications under its CRM Solutions 2010 blueprint and better integrate those apps with other Sage products.

Sage launched two "Extended Enterprise Solution" suites for small and midsize businesses based on the company's popular Sage MAS 90 and Sage MAS 200 ERP application sets. The suites incorporate SageCRM and Sage MAS Fixed Assets applications and business intelligence capabilities in a single package with simplified user-based licensing and pricing.

Sage will begin selling the suites through Sage MAS channel partners in late June. Sage recently debuted a similar package based on its Sage Accpac accounting applications.

Earlier this year Sage released the Sage CRM Solutions 2010 strategy outlining plans to integrate its ERP and CRM applications to help channel partners and customers better link front- and back-office operations and improve business workflows. The blueprint is also expected to make it easier for customers to use, say, the Act contact management application with Sage CRM and SalesLogix applications, or migrate from one application to another.

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Sage 2010: A CRM Odyssey

Brent Leary — Thu, 22 May 2008 04:00:00 GMT

Last week I attended Sage Insights - Sage Software's annual partner conference. It was my first time attending the event, and unfortunately for me I only was able to make one day of it. But it was enough time for me to get some insight (pun intended) into Sage's CRM strategy they're rolling out over the next few years. They call it Sage CRM Strategy 2010. For those interested you may want to check out the following:

Whitepaper: www.sagecrmsolutions.com/2010strategy

There was a lot going on while I was there, including new Sage CEO Sue Swenson (try saying that quickly five times) laying out some high level direction the company is taking in hopes of becoming the most trusted software company in the world. Sage partners seemed pretty positive with some of the changes outlined in the partner programs that are aimed at making it easier for them to "engage with Sage". Apparently many felt like all partners were treated the same, ...[Read Full Article]

New CEO's Sage Advice: Listen

Erika Morphy — Tue, 20 May 2008 04:00:00 GMT

Sage Latest News about Sage Software Software owned the CRM vendor conference spotlight this week, with Insights 2008, held in suburban Washington, D.C. Sage updated attendees on its product road map and better acquainted users and partners with the new CEO Sue Swenson.

She is not a software Blackberry Professional Software from AT&T. Save up to 57% until June 6th. Click to learn more. person, writes Beagle Research Managing Principal Denis Pombriant in his blog post Insights on Insights. That doesn't seem to matter.

"Swenson is from the telco space and is very smart. It is also important to note that she is not a software person, but she has great instincts; I would even say CRM instincts. To her credit, Swenson has not done anything rash. She has refused to make change for the sake of change and instead has embarked on a long-term outreach effort. Her schedule has been full of travel to meet Sage people and, importantly, to listen to what they can ...[Read Full Article]

Sage SalesLogix v7.2 and SageCRM v6 Named Market Leaders in Info-Tech Research Group CRM Product Comparisons

Wed, 30 Jan 2008 05:00:00 GMT

Sage SalesLogix Maintains Leading Position in Info-Tech Research Group's Mid-Market CRM Rankings and SageCRM Achieves Leadership Among Small Enterprise Solutions

Sage Software today announced that its Sage SalesLogix v7.2 and SageCRM v6 solutions have each received Info-Tech Research Group's Decision Diamond Award for CRM market leadership. Info-Tech Research Group's Decision Diamond assessments position Sage SalesLogix as a Mid-Market CRM category leader and SageCRM as a Small Enterprise CRM category leader based on evaluation criteria including ease-of-use, features, architecture, support and pricing, and vendor viability and strategy.

Info-Tech Research Group's Decision Diamond assessments recognize outstanding vendors in the technology marketplace. Ranking vendors by the strength of their offering and their strategy for the enterprise, the Info-Tech ...

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